Information Collected and How it is Used
During your visit to the City website, the website host gathers and stores the following information about your visit. This information does not identify you personally.
- The Internet Protocol (IP) address and domain name used. The IP address is a number assigned to your Internet service provider or to your computer. We use the IP to direct website content to you. This address can be translated to determine the domain name of your service provider
- The web browser you used
- The operating system you used
- The date and time you visited the website
- The web pages or services you accessed at the website
- The website you visited before coming to the City website
This information that the website host gathers and stores is analyzed by a third party service and the resulting analytics are reviewed by the City staff to improve our website content and services, and to help us understand how people are using our website and services.
Users may choose whether to provide personal information online.
“Personal information” is information about a person that is readily identiﬁable to that speciﬁc individual. Personal information includes such things as an individual’s name, username, email address, social security number, and driver’s license number. Personal information does not include publicly available information that is lawfully made available.
We do not collect personal information about you online unless you voluntarily provide it to us by sending an email, using the City website portal, completing an online form, or performing some other transaction online. Examples on this website include without limitation:
- Ordering a recycling bin
- Applying for a business license
- Applying for a permit
- Submitting a public records request
- Applying for a job
- Filling out a Citizen Contact form
The personal information collected online depends on the form and the service or transaction you are engaged in or conducting with the City. You may elect not to contact us by email, and you may elect not to engage in any online City activity or transaction via the City website. Your decision to not participate in online activities will not impair your ability to browse, read or download information provided on the publicly available sections of the City website, but you will need to transact City business in-person, by mail or other means. If personal information is requested on the website or volunteered by the user, state law and the federal Privacy Act of 1974 may protect it. If you believe that your personal information is being used for a purpose other than what was intended when submitted to the City online, please contact the City at Contact Us.
Storage and Sharing of Information
Information collected via the City website may not be limited to text characters but might also include audio, video or graphic information formats. Information collected may be stored in our databases or other databases.
All information, including without limitation personal information, registration data, survey results, or form data of any kind may be shared internally or externally with City departments, with vendors and service providers, and with others as determined by the City to be necessary or appropriate to respond to your query, complete the service you have requested, or facilitate handling or completion of the transaction for which you have submitted information, in accordance with and limited to the extent permitted by law.
The City is committed to protecting the privacy of personal information collected via the City website. We do not rent or sell personal information. However, personal information may be shared with City vendors and service providers, and with other persons or organizations under certain circumstances. Examples may include but are not limited to:
- Organizations that perform marketing, credit/debit card processing, and communications services on our behalf.
- Business partners that assist us with tracking how visitors use our web site.
- Where we respond to subpoenas, court orders, or legal process, or must establish or exercise our legal rights or defend against legal claims.
The City uses industry standard practices to safeguard the conﬁdentiality of your personal information, including “ﬁrewalls” and encryption (Secure Socket Layer) technology. However, while the City employs different security techniques to protect data from unauthorized access, no online service is completely secure. Unless a web page on the City website indicates through visual cues that encryption technology is being used (such as “https” addressing), the user should not assume information submitted through that web page to the City web server will be treated as conﬁdential.
If a user submits information to the City’s web server through a web page containing visual indicators of active encryption technology, it will take reasonable precautions to safeguard the conﬁdentiality of such information, but the City shall nevertheless not be held liable for any injury caused by the disclosure of that information, whether caused by security breach, accident, inadvertence or any other act resulting in disclosure.
Unauthorized attempts to upload information or change information on this website are strictly prohibited and may be punishable under all state computer trespass laws and federal statutes including the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.
To better serve users we use “cookies” to customize a user’s browsing experience with the City website. Cookies are simple text ﬁles stored on your computer by your web browser. Cookies created on your computer by using this website do not contain personally identifying information and do not compromise your privacy or security. We use the cookie feature to help log the information described in “Information Collected and How it is used” section.
At no time is your private information, whether stored in persistent cookies or elsewhere, shared with third parties who have no right to that information. If you do not wish to have cookies stored on your machine, you can turn them off in your browser.
The City website has links to other websites. These include links to websites operated by government agencies as well public and private organizations and businesses. The City does not endorse linked sites unless speciﬁcally stated. When you link to another website, you are no longer on the City website and you are subject to the privacy notice of that new site.
While the City continually updates information on its website, it cannot warrant that the website will operate error-free.