Link on Demand is Evolving
Since 2019, The City of Lone Tree has partnered with Via, the global leader in TransitTech, to manage the booking technology for Link on Demand. Starting today, Tuesday, January 31, Via will serve as the end-to-end provider for our beloved free shuttle service.
Link On Demand is a fare-free, app-based public transit service that has provided more than 100,000 shared rides since its partnership with Via began in September 2019 (after years of operating as the Lone Tree Link since 2014). As a result of the City of Lone Tree’s and Via’s expanded partnership, Link On Demand will gain Via’s industry-leading expertise in vehicle operations and management, driver acquisition, scheduling and communication, rider growth strategy, and customer support.
What to Expect from Link on Demand in 2023
This expanded partnership will ensure a better quality of service for riders as well as a smoother experience for our drivers. The City of Lone Tree staff will also gain a streamlined mobility management process, with Via serving as a “one stop shop” partner to handle all facets of the microtransit journey.
Link On Demand has gained popularity with the Lone Tree community in recent years for its convenience and affordability – anyone in the area can book an on-demand public transit ride through the Link on Demand app or – new to the service in 2023 – by calling a staffed call center at 719-212-2430. Via’s intelligent algorithms match riders headed in the same direction into one vehicle, creating quick and efficient trips that provide more flexibility than traditional public transit methods, which run on fixed routes and schedules.
Thanks to funding partner Denver South, Link On Demand continues to underscores the City of Lone Tree’s commitment to providing a multimodal transportation system that provides accessibility and mobility for all ages and abilities of people who live, work, and visit the City. Today, many trips connect riders to and from nearby public transit stations or business hubs, such as the Charles Schwab Lone Tree campus.
Ready to ride with Link?
Find out more about the popular free shuttle service and download the app here>>
About our Link on Demand partner, Via:
Via builds innovative software to enable our customers — cities, transit agencies, transport operators, school districts, universities and corporations—to transform their legacy transportation systems into advanced digital networks. As pioneers of the TransitTech category, Via’s mission is to expand access to efficient, affordable and sustainable transportation. Via’s software enables organizations to digitize their existing transportation networks and launch new and innovative services, simultaneously lowering operating costs and increasing quality of service. Via’s software is used in over 600 communities in more than 35 countries around the world.